This Privacy Notice is effective as of 25 May 2018.
At Big Imaging Group / Aston Studio, we understand that we have a responsibility to protect and respect your privacy and look after your personal data.
This Privacy Notice explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely.
We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes.
This Privacy Notice sets out your rights under Data Protection law as amended on 25 May 2018.
Who we are?
Big Imaging Group / Aston Studio (6 Chaseside Close, Cheddington, Leighton Buzzard, Beds LU7 0SA) are suppliers of print and display products …
How the law protects you
Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include, but not limited to, your consent, performance of a contract or service, billing and to contact you.
How do we collect personal data from you?
We receive information about you from you if you contact us by phone, email, or otherwise in respect of any of our products and services.
If you provide us with personal data about a third party, you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.
What type of data do we collect from you?
The personal data that we may collect from you includes your name, address, email address, phone numbers, and payment information. We may also retain records of your queries and correspondence, in the event you contact us.
How do we use your data?
We use information about you in the following ways:
- To provide you with products and services;
- To process orders that you have submitted to us;
- To comply with our contractual obligations we have with you;
- To provide customer care, including responding to your requests if you contact us with a query;
- To administer accounts, process payments and keep track of billing and payments;
- To notify you about changes to our services; and
- To provide you with information about products or services that you request from us or which we feel may interest you.
We will keep your personal data for the duration of the period you are a customer of Big Imaging Group / Aston Studio. We shall retain your data only for as long as necessary in accordance with applicable laws. We may keep your data for up to 7 years after you have cancelled your services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations.
We may pass your personal data to third parties for the provision of services on our behalf (for example supplying a delivery address to a printer). However, we will only ever share information about you that is necessary to provide the service.
Similarly, we may share your personal data if we are under a duty to disclose data in order to comply with any legal obligation or to protect the rights, property, or safety of Big Imaging Group / Aston Studio, our customers, or others. This includes but is not limited to exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and dispute policies. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
In preventing the use or processing of your personal data, it may delay or prevent us from fulfilling our obligations to you.
You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.
Our Privacy Notice shall be made clear to you at the point of collection of your personal data.
In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.
Please e-mail any questions or comments you have about privacy to us at firstname.lastname@example.org
Your right to make a complaint
You have the right to make a complaint about how we process your personal data to the Information Commissioner.